Benefits
Improve Service
- Proactive monitoring of service levels against key performance indicators across borders, buildings and enterprises
- Easy to use online reporting system provides visibility of in-house, FM outsourcers and sub contractors performance
- Reduced downtime on vital pieces of equipment
- Improved partner relations through shared information and transparent service-level monitoring
- Reduced service provider exposure to health and safety risks
Increase Speed
- A quick and easily accessible: Asset Register, Contract Register, Risk Assessment Register
- Allows service providers to record their own performance and status of ongoing repairs
- Real time communication between all parties to increase response times and efficiencies
- Site representative login allowing users to request maintenance using the web browser, avoiding the need to phone a helpdesk
- Ensured rapid communication and resolution of all reactive maintenance issues
Reduce Costs
- Only pay for work requested that has been done
- Huge savings in monthly helpdesk, communications and administrative expenditure
- Multi-lingual & multi-currency facilitates standard global maintenance contracts
- Negotiate better multi-site national and international contracts
- Simple subscription based service, no costly software to install, manage or maintain
- Total transparency of information / costs
Reduce Exposure to H&S Legislation
- “It is the employer’s duty to assess risks to lone workers and take steps to avoid or control risk where necessary”
- Health and Safety Executive
- Know who is doing what and where instantly
- Alerting system to reduce exposure to Lone Workers
- Online acceptance of risk assessment by the service provider
