Support

At the FMCompany we value our customers and offer exceptional customer support. We endeavour to respond to all your queries within 24 hours.

A query can be sent to the support team by either email or phone. All the support team are highly trained and have a friendly approach to help, understand and resolve all problems.

Telephone: +44 (0)1483 549 036

Fax: +44 (0)1483 549 100

E-mail: support@thefmcompany.com

Difficulty in using FM Essentials

If you are having difficulty in using FM Essentials, the preferred method of contact is by telephone. The support team will be happy to talk you through your difficulties and resolve the issue.

Reporting a fault

When reporting a fault with the system, e.g. error on screen, the preferred method of contact is via e-mail. To help us diagnose any problem you may be having it is helpful to send us a screenshot of the difficulty.